JOIN MILLIONS OF SUCCESSFUL AUTHORS · PUBLISHERS · SOLO-ePRENEUR WHO SELL TO MOBILE READERS!

FAQ - Getting Paid

• Publisher’s Agreement: If you are not registered to distribute ebooks through Kindle or the NOOK, please register.
• We cannot upload your ebook to Kindle or NOOK without your data (click forward to see our form).
• Entering each title separately on Smart Site’s form assures payment from the booksellers.

Beat The Crowd! FAQ - Stuff You Need to Know

WE ARE NOT A BOOK PUBLISHER. WE DO eBOOK CONVERSION AND CONVERT AS IS
Please check your manuscripts for mistakes.
Smart Site does NOT re-master or edit your titles.

• Save: Save manuscripts in Microsoft Word ".doc" (not ".docx" - the newer version) for ebook conversions.
• WE DO NOT ACCEPT PDF FORMATED FOR PRINT.
• Rates double for regular PDF.
• Quark, InDesign, etc. require additional hand coding and are 20% more than the prices posted.
• ALL graphics, photos, tables, graphs, charts, text boxes, tiny to large symbols, page borders and other border-types require hand coding and are billed separately (see our pricing page).
• MS Word converted to PDF and returned to you.
• Covers,Graphics, Photos: JPEGs, PNGs or GIFs are sharper when converted.
• Page Numbers: Page numbers change when converted.
• Fonts: Your users will select how they want to view your media on their eReaders.
• Text Flow Between Book Sections on Mobiles:is variable.

Other FAQ

• TURNAROUND TIME: FAST! 24 to 38 business hours or less. 
• PLEASE NOTE: we do not edit or format manuscripts nor offer cover design and related publishing services; we convert your material EXACTLY as it is received.
• CORRUPTED FILES: We delete corrupted files from our server and charge your account 20% - refunding 80%. Receiving corrupted files is too costly.
• PRIVATE COUNSEL: A link is provided on "About Smart Site" for private ebook or business consultation.

FAQ - Oooph!

• Scanning Print Media: We’re not set up to scan paperback or hardcover books.